Spoor Acceptable Use Policy

# Spoor — Acceptable Use Policy (AUP) > The English text is the governing version. The Chinese translation is provided for convenience; if the two versions differ, the English version controls. **Version:** 1.0.0 **Last updated:** 20 August 2026 **Related:** [Terms of Service](https://spoor.ink/terms) · [Report a violation](https://spoor.ink/report) This Acceptable Use Policy (the "**AUP**") is part of the Spoor Terms of Service. It applies to every user of the Service, including hosted AI image generation driven by your text prompts. --- ## 1. Scope This policy applies to all of the following: - **Text:** AI-generated writing, chat, code, essays, and similar material. - **Images:** AI-generated or AI-edited pictures and illustrations (including hosted text-to-image). - **Audio:** AI speech recognition and speech synthesis used in voice writing, where available. - **User input (prompts):** text prompts, instructions, and any other input you submit to generate or transform content. - **Shared material:** listings or other content you publish in the Spoor community, if you use that feature. --- ## 2. Content standards and prohibited categories Spoor **prohibits** using the Service to generate, request, upload, or share any of the following six categories. Each category is listed separately and is independently prohibited: - **Pornography / NSFW content** — sexual, pornographic, or otherwise not-safe-for-work imagery or text, including explicit nudity generated on request. - **Violence / gore** — graphic violence, gore, torture, or content that glorifies real-world violent harm. - **Hate speech** — content that attacks, dehumanises, or incites hatred or violence against a person or group based on protected characteristics (including race, ethnicity, nationality, religion, sex, gender, sexual orientation, disability, or similar status). - **Child-unsafe content (CSAM)** — child sexual abuse material, sexualisation of minors, or any sexual content involving anyone 17 or under, whether real or fictional. - **Deepfakes / impersonation** — AI-synthesised images, audio, or video that impersonate a real person, or that are intended to mislead others about origin or authenticity, including non-consensual intimate imagery of real people. - **Copyright / trademark infringement** — content that copies or trades on another party’s copyrighted work, trademark, or other IP without a lawful basis. The remainder of this AUP explains how we apply those categories, how we moderate, and how you can report violations. ### 2.1 Zero tolerance The following are blocked immediately. We may also report them to competent authorities where required by law: - Child sexual exploitation (CSAM) or any sexual content involving minors. - Content that promotes or assists terrorism, violent extremism, or mass violence. - Guidance for producing weapons of mass destruction. - Incitement to genocide or ethnic hatred. - Non-consensual deepfake sexual content of a real person. ### 2.2 Additional restrictions Hosted image generation does **not** permit adult/NSFW content, even with an age gate. The following are also restricted or prohibited in context: - Graphic violence outside a clearly fictional, educational, or documentary framing that does not depict real-world gore. - Political deepfakes or other material designed to mislead the public. - Medical, legal, or financial advice presented as professional counsel. ### 2.3 Other prohibited conduct - Generating or spreading false information intended to deceive. - Impersonating a real person, brand, or institution. - Infringing intellectual-property, portrait, or privacy rights. - Presenting AI output as human-authored professional work in a way that could cause harm. - Bulk spam, fraud, or malware. - Jailbreak prompts intended to bypass safety systems, including this AUP or Waffo Prompt Sift. --- ## 3. Content moderation We use automated checks, human review of reports, and periodic sampling. ### 3.1 Automated checks (real time) - **Input filtering:** before hosted text-to-image generation, we send the user prompt to **Waffo Pancake Prompt Sift** (`scan-prompt`). Generation proceeds only when the verdict is `allow`. `block` and `review` (including service-degraded review) do not generate an image. - **Provider-side filters:** image providers may apply their own safety settings in addition to Prompt Sift. - **Usage patterns:** we may throttle or refuse abusive automated calling of hosted AI. ### 3.2 Human review - Reports submitted through the [content report form](https://spoor.ink/report) or the dedicated report mailbox are reviewed by a person on the trust-and-safety rotation (not an unattended inbox). - Automatically blocked prompts are not generated; repeat or severe cases may be queued for account review. ### 3.3 Sampling - We periodically sample hosted-generation logs (prompts are scanned in transit; Prompt Sift does not retain prompt text after the verdict) and community listings. - We tune filters when we find false positives or missed cases. ### 3.4 Severity scale | Level | Description | Review | Action | |---|---|---|---| | L1 Severe | Child safety, terrorism | Auto-block + human confirm | Immediate ban + report to authorities where required | | L2 High | Confirmed NSFW, gore, hate, deepfake, IP theft | Auto-block + priority review | Remove content + suspend hosted AI / account | | L3 Medium | Other AUP breaches | Human review of reports | Warning + removal | | L4 Low | Minor first-time issues | Report-triggered | Warning + ask to correct | --- ## 4. When to report Please report: - Content or behaviour that violates this AUP. - Child-safety or terrorism concerns. - AI impersonation or other harm to your rights. - Hosted images or community listings that should not have been generated or published. Reporting principles: we keep reporter identity confidential to the extent permitted by law; reports are reviewed on the merits; malicious false reports may themselves be treated as an AUP violation. --- ## 5. Reporting channels (dedicated) Do **not** use the general support mailbox as your only path for AUP issues. Use one of these dedicated channels: - **Report form (preferred):** [https://spoor.ink/report](https://spoor.ink/report) - **AUP report mailbox:** [w978109720+aup@gmail.com](mailto:w978109720+aup@gmail.com) — put `[Spoor AUP]` in the subject and include URLs, timestamps, and a short description. - **Appeals:** same mailbox with subject `[Spoor AUP appeal]`. General product or billing questions remain at [w978109720@gmail.com](mailto:w978109720@gmail.com) and are not the AUP queue. --- ## 6. Response times | Type | First response | Resolution target | |---|---|---| | L1 Severe | Within 2 hours | Within 24 hours | | L2 High | Within 24 hours | Within 3 business days | | L3 Medium | Within 3 business days | Within 7 business days | | L4 Low | Within 5 business days | Within 15 business days | If we need more time, we will say so. Flow: receipt (automatic acknowledgement where the form/mailer provides it) → severity grade → review → decision → enforcement → notice where we have a contact address. --- ## 7. Enforcement We only list measures we can actually take: | Step | Measure | Typical use | |---|---|---| | 1. Warning | Written warning | First L4 | | 2. Removal | Delete or hide the generated/published item | Confirmed L3–L4 | | 3. Feature limit | Reduce or pause hosted image/AI quota | Repeat L3 or a single L2 | | 4. Suspension | Temporarily disable the account / hosted AI | L2 or accumulated breaches | | 5. Permanent ban | Terminate access | L1 or repeated L2 | | 6. Legal referral | Report to law enforcement and cooperate with investigations | Suspected illegal L1 | --- ## 8. Appeals If you disagree with an enforcement decision, email [w978109720+aup@gmail.com](mailto:w978109720+aup@gmail.com) within **14 days** with subject `[Spoor AUP appeal]`, the original request id if we provided one, and why you believe the decision was wrong. A reviewer who did not make the original decision will re-check. We aim to finish appeals within **10 business days**. --- ## 9. Updates We may update this AUP. Material changes will follow the same notice rules as the Terms of Service (email at least 14 days in advance where we have an account email). Continued use after the effective date is acceptance of the updated AUP. --- ## 10. Contact - **AUP / report mailbox:** [w978109720+aup@gmail.com](mailto:w978109720+aup@gmail.com) - **Report form:** [https://spoor.ink/report](https://spoor.ink/report) - **Legal entity:** 灰阶法典（佛山）科技有限公司 - **Postal address:** 广东省佛山市禅城区 - **Website:** [https://spoor.ink](https://spoor.ink)

# Spoor — 内容可接受使用政策（AUP） > 中文译本仅供参考。如与英文版不一致，以英文版为准。 **版本：** 1.0.0 **最后更新：** 2026 年 8 月 20 日 **相关文档：** [服务条款](https://spoor.ink/terms) · [内容违规举报](https://spoor.ink/report) 本《内容可接受使用政策》（下称「**AUP**」）构成 Spoor《服务条款》的一部分，适用于所有用户，包括由用户输入文本驱动的托管 AI 生图。 --- ## 1. 适用范围 本政策适用于以下全部内容形式： - **文本：** AI 生成的文字、对话、代码、文章等。 - **图像：** AI 生成或编辑的图片、插图（含托管文生图）。 - **音频：** 语音写作中的语音识别与语音合成（如开通）。 - **用户输入（Prompt）：** 用于生成或改写内容的提示词、指令及其他输入。 - **分享内容：** 若使用社区功能，您发布的作品与说明。 --- ## 2. 内容标准与禁止类别 平台**明确禁止**利用本服务生成、请求、上传或传播以下六类内容。下列类别须逐一适用，不得互相替代或笼统概括： - **色情 / NSFW 内容** — 色情、露骨性内容或其他不适宜工作场合（NSFW）的图像或文本，包括应要求生成的露骨裸露内容。 - **暴力 / 血腥内容** — 写实暴力、血腥、酷刑，或美化现实世界暴力伤害的内容。 - **仇恨言论** — 基于受保护特征（包括种族、民族、国籍、宗教、性别、性取向、残疾等）攻击、非人化或煽动仇恨/暴力的内容。 - **儿童不安全内容（CSAM）** — 儿童性剥削材料、未成年人性化，或任何涉及 17 岁及以下人士（无论真实或虚构）的性相关内容。 - **深度伪造 / 冒充他人（Deepfake）** — 仿冒真实个人的 AI 合成图像、音频或视频，或意图误导来源/真实性的内容，包括未经同意的真实个人亲密影像。 - **侵犯版权 / 商标的内容** — 无合法依据复制或攀附他人著作权、商标或其他知识产权的内容。 下文说明如何执行上述类别、如何审核，以及如何举报。 ### 2.1 绝对禁止——零容忍 以下内容一经发现立即处置，并在法律要求时向主管机关报告： - 儿童性剥削内容（CSAM）或任何涉及未成年人的性相关内容。 - 宣扬或协助恐怖主义、极端主义及大规模暴力的内容。 - 大规模杀伤性武器制造技术指导。 - 煽动种族灭绝或民族仇恨的内容。 - 针对真实个人、未经同意的深度伪造性内容。 ### 2.2 其他限制 托管生图**不允许**色情/NSFW 内容，即使完成年龄验证也不开放。以下情形同样受限或禁止： - 无明确虚构、教育或纪实语境，或描绘现实血腥场面的暴力内容。 - 用于误导公众的政治深度伪造等材料。 - 伪装成专业意见的医疗、法律或金融建议。 ### 2.3 一般禁止行为 - 生成或传播以欺骗为目的的虚假信息。 - 冒充真实个人、品牌或机构。 - 侵犯知识产权、肖像权或隐私权。 - 在可能造成危害的场景下，将 AI 输出标榜为持证人类专业人员的成果。 - 批量垃圾信息、欺诈或恶意软件。 - 用于绕过本政策或 Waffo Prompt Sift 等安全机制的越狱（Jailbreak）提示词。 --- ## 3. 内容审核机制 平台采用「自动审核 + 人工复核 + 定期抽检」。 ### 3.1 自动审核（实时） - **输入过滤：** 在托管文生图实际调用模型前，将用户提示词提交至 **Waffo Pancake Prompt Sift**（`scan-prompt`）。仅当判定为 `allow` 时才生成；`block` 与 `review`（含服务降级导致的 review）均不生成。 - **提供方过滤：** 图像模型提供方可能另有安全策略，作为补充。 - **使用模式：** 可限制或拒绝滥用托管 AI 的自动化调用。 ### 3.2 人工复核 - 通过 [内容违规举报表单](https://spoor.ink/report) 或专用举报邮箱提交的内容，由值守的信任与安全人员人工核查（并非无人值守的通用客服箱）。 - 被自动拦截的提示词不会生成；反复或严重情形可进入账户复核。 ### 3.3 定期抽检 - 定期抽检托管生成相关记录（Prompt Sift 在返回判定后不留存提示词原文）及社区作品。 - 根据误拦与漏拦情况调整策略。 ### 3.4 内容分级 | 级别 | 描述 | 审核 | 处置 | |---|---|---|---| | L1 严重 | 儿童安全、恐怖主义 | 自动拦截 + 人工确认 | 立即封禁 + 依法上报 | | L2 高风险 | 已确认的 NSFW、血腥、仇恨、深伪、侵权 | 自动拦截 + 优先复核 | 下架 + 暂停托管 AI / 账户 | | L3 中风险 | 其他违反本政策的行为 | 举报表人工复核 | 警告 + 移除 | | L4 低风险 | 首次轻微问题 | 举报触发 | 警告 + 要求修改 | --- ## 4. 举报适用情形 请举报： - 违反本政策内容标准的内容或行为。 - 涉及儿童安全、恐怖主义等严重违规。 - 发现 AI 冒充或侵犯自身权利的行为。 - 本不应生成或发布的托管图片、社区作品。 原则：在法律允许范围内对举报人身份保密；举报按事实中立审查；恶意虚假举报可按违反本政策处理。 --- ## 5. 专用举报渠道 内容违规**请勿仅使用通用客服邮箱**。请使用下列专用渠道之一： - **举报表单（推荐）：** [https://spoor.ink/report](https://spoor.ink/report) - **AUP 专用举报邮箱：** [w978109720+aup@gmail.com](mailto:w978109720+aup@gmail.com) — 主题请含 `[Spoor AUP]`，并附链接、时间与简要说明。 - **申诉：** 同一邮箱，主题 `[Spoor AUP appeal]`。 产品或账单类问题仍使用 [w978109720@gmail.com](mailto:w978109720@gmail.com)，该地址不是 AUP 队列。 --- ## 6. 处理时效 | 违规类型 | 初步响应 | 处置完成 | |---|---|---| | L1 严重 | 2 小时内 | 24 小时内 | | L2 高风险 | 24 小时内 | 3 个工作日 | | L3 中风险 | 3 个工作日 | 7 个工作日 | | L4 低风险 | 5 个工作日 | 15 个工作日 | 如需延长，我们将说明原因。流程：收到举报 → 分级（L1–L4）→ 审核 → 处置决定 → 执行 → 在可联系时通知结果。 --- ## 7. 违规处置措施 仅列出我们确实能执行的措施： | 处置 | 措施 | 适用情形 | |---|---|---| | 1. 内容警告 | 书面警告 | 首次 L4 | | 2. 内容下架 | 删除或隐藏已生成/已发布内容 | 确认的 L3–L4 | | 3. 功能限制 | 降低或暂停托管生图 / AI 额度 | 多次 L3 或单次 L2 | | 4. 账户暂停 | 临时停用账户 / 托管 AI | L2 或累计违规 | | 5. 永久封禁 | 永久终止访问 | L1 或多次 L2 | | 6. 法律追责 | 向执法机构报告并配合调查 | 涉嫌违法的 L1 | --- ## 8. 申诉机制 如对处置结果有异议，请在收到通知后 **14 日** 内向 [w978109720+aup@gmail.com](mailto:w978109720+aup@gmail.com) 提交申诉，主题 `[Spoor AUP appeal]`，并附我们提供的请求编号（如有）及理由。由未参与初次处置的人员复核，目标 **10 个工作日** 内完成。 --- ## 9. 政策更新 我们可能更新本政策。重大变更适用与《服务条款》相同的通知规则（在已有账户邮箱时，生效日前至少 14 天邮件通知）。生效日后继续使用即视为接受更新后的 AUP。 --- ## 10. 联系我们 - **内容安全 / 举报邮箱：** [w978109720+aup@gmail.com](mailto:w978109720+aup@gmail.com) - **举报表单：** [https://spoor.ink/report](https://spoor.ink/report) - **公司名称：** 灰阶法典（佛山）科技有限公司 - **联系地址：** 广东省佛山市禅城区 - **网站：** [https://spoor.ink](https://spoor.ink)